Privacy Policy

Effective Date: 2024

At Wafir, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the data you provide when using our food delivery services.

1. Information We Collect

We may collect the following types of information:

a. Personal Information:

• Account Details: Name, email address, phone number, delivery address, and payment information.
• Profile Information: Preferences, order history, and saved delivery addresses.

b. Usage Data:

Interaction data including app usage patterns, device information, IP address, and cookies.

c. Location Data:

Real-time Location: If you allow, we collect your location for delivering food and suggesting nearby restaurants.

d. Payment Information:

When making purchases, we collect payment information to process your orders securely.

2. How We Use Your Information

We use your information for the following purposes:

• To process and deliver food orders efficiently.
• To provide customer support and resolve any issues.
• To recommend restaurants or promotions based on your preferences and location.
• To send notifications about order status and app updates.
• To analyze app performance and improve user experience.

3. Data Security

We implement strict security measures to protect your personal data from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure.

4. Third-Party Services

We may share your information with third-party service providers, such as:

• Delivery Partners: To ensure food is delivered to your provided address.
• Payment Processors: For secure payment transactions.
• Analytics Providers: To analyze app performance and user behavior.

5. Cookies and Tracking

We use cookies and other tracking technologies to:

• Enhance user experience.
• Track app usage for analytics.
• Provide personalized recommendations.

You can manage cookie preferences through your device settings.

6. Your Choices

You have the right to:

• Update or delete your account information.
• Opt-out of receiving marketing communications.
• Control your location-sharing settings.
• Request access to, or deletion of, your personal data.

7. Account Deletion

If you wish to delete your account, please follow these steps:

1. Go to your account settings in the Wafir app.
2. Select the option to delete your account.
3. Confirm your decision when prompted.

Upon deletion, all your personal information will be permanently removed from our systems. Please note that this action cannot be undone.

8. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our services or legal requirements. Any updates will be posted here, and we encourage you to review this page regularly.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out to us at:

Email: appwafir@gmail.com